Privacy Policy — How 777mma Collects, Uses, and Protects Your Personal Data
At 777mma, protecting the personal data of every Bangladesh player on our platform is a core commitment. This Privacy Policy explains in clear, formal terms what information we collect, why we collect it, how it is stored and processed, who we share it with, and the rights you hold over your own data. Please read this policy carefully before registering an account.
All data transmitted between your device and 777mma is protected using industry-standard SSL/TLS encryption. Personal and financial data is stored on secured servers with access controls that strictly limit who within the 777mma organisation can view or process your information.
777mma collects identity and payment data primarily to fulfil KYC obligations, prevent fraud, comply with anti-money laundering (AML) requirements, and verify that all players on the platform are aged 18 or above. We do not collect data beyond what is necessary for these purposes. 18+
777mma does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Data shared with third parties is limited to service providers who assist 777mma in operating the platform — and only under strict contractual confidentiality terms.
Bangladesh players on 777mma have the right to access, correct, export, or request deletion of their personal data at any time. Submit a data request to [email protected] and our team will respond within 2 business hours. All data subject requests are handled in strict confidence.
Payment credentials for bKash, Nagad, Rocket, Upay, and bank cards are processed by each respective payment provider's own secure gateway. 777mma does not store full card numbers or mobile banking PINs. Only a transaction reference and masked account identifier are retained for reconciliation purposes.
777mma uses a limited set of cookies strictly for session management, fraud prevention, and platform performance analytics. We do not use third-party advertising cookies or cross-site tracking technologies. Full details of cookie categories and durations are provided in the Cookies section of this policy.
1. Information We Collect
1.1 Registration Data. When you create a 777mma account, we collect your full legal name, date of birth, residential address in Bangladesh, mobile phone number, and email address. This information is required to create and administer your account, verify your identity, and communicate with you about your account activity and 777mma's services.
1.2 Identity Verification (KYC) Documents. To comply with our Know Your Customer obligations, we may collect copies of government-issued identification documents, including your Bangladesh National Identity Card (NID), passport, or driving licence. In some cases, we may also request a recent utility bill or bank statement as proof of residential address. These documents are used solely for identity verification and fraud prevention and are handled with the highest level of data security.
1.3 Financial Transaction Data. We record data about your deposits, withdrawals, and wager history on the 777mma platform. This includes transaction amounts in Bangladeshi Taka (BDT), timestamps, payment method type (e.g., bKash, Nagad, Rocket, Upay, bank card), and masked payment identifiers. Full payment credentials are never stored by 777mma — these pass exclusively through each provider's own encrypted gateway.
1.4 Gameplay and Betting Data. We collect records of your sports bets, casino game sessions, instant game plays, and live dealer participation. This includes bet amounts, outcomes, game types, duration of play, and device session identifiers. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement.
1.5 Device and Technical Data. When you access 777mma, we automatically collect technical information about your device and connection, including your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, and referring URL. This information is used for security monitoring, fraud detection, platform performance optimisation, and to ensure a consistent user experience across devices commonly used by Bangladesh players.
1.6 Communications Data. If you contact 777mma's support team via email at [email protected] or through any in-platform communication channel, we retain records of that correspondence. This includes the content of your messages, the date and time of contact, and the resolution outcome. These records are kept to maintain service quality, train support staff, and resolve any subsequent disputes relating to the same issue.
1.7 Voluntary Preferences. Where you voluntarily provide additional information — such as your preferred payment method, responsible gaming self-imposed limits, or marketing communication preferences — we store these preferences to personalise your account experience and comply with your stated wishes.
- Name, date of birth, address, phone, email
- Government ID / NID / passport (KYC)
- Deposit, withdrawal and transaction records
- Betting history and game session records
- IP address, browser and device identifiers
- Support correspondence and chat logs
- Voluntary preferences and limit settings
777mma serves players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. Location data is inferred from IP address for fraud prevention and geo-compliance purposes only. We do not use GPS or precise device location tracking.
2. How We Use Your Data
777mma processes your personal data only for specific, legitimate purposes directly related to operating the platform and fulfilling our obligations to you as a player. We do not process your data for any purpose that is incompatible with the reasons for which it was originally collected. The table below sets out the primary purposes for which we use your data and the legal basis for each processing activity.
| Processing Purpose | Description | Legal Basis |
|---|---|---|
| Account Creation & Administration | Creating your 777mma player account, managing login credentials, and maintaining your account profile and preferences. | Contractual necessity — required to provide the service you have registered for. |
| Identity & Age Verification | Verifying that you are who you claim to be and that you are aged 18 years or above before permitting withdrawals or high-value activity. 18+ | Legal obligation (KYC / AML compliance) and contractual necessity. |
| Payment Processing | Facilitating deposits via bKash, Nagad, Rocket, Upay, and bank channels, and processing withdrawal requests to your verified payment method. | Contractual necessity — payments are an essential element of the gaming service. |
| Fraud & AML Prevention | Monitoring account and transaction activity for patterns indicative of fraud, money laundering, multi-accounting, or bonus abuse. | Legal obligation and legitimate interest in protecting the platform and other players. |
| Responsible Gaming Monitoring | Tracking gameplay patterns to identify potential problem gambling behaviour and applying player-requested limits, time-outs, and self-exclusions. | Legal obligation and legitimate interest in player welfare. |
| Customer Support | Responding to your enquiries, resolving disputes, and maintaining correspondence records for quality assurance and staff training purposes. | Contractual necessity and legitimate interest in delivering a quality support service. |
| Platform Security | Using IP address and device data to identify and block unauthorised access attempts, protect against cyber threats, and maintain platform integrity. | Legitimate interest in maintaining a secure platform for all players. |
| Service Improvement | Analysing aggregated and anonymised usage data to improve platform features, game selection, payment options, and overall player experience. | Legitimate interest in improving and developing the platform. |
| Marketing Communications | Sending you promotional emails about 777mma bonuses, new games, BPL and IPL cricket promotions, and other offers — only where you have given explicit consent. | Consent — you may withdraw consent at any time by emailing [email protected]. |
3. Data Sharing & Third Parties
3.1 No Sale of Data. 777mma does not sell, rent, exchange, or otherwise transfer your personal data to any third party for their own commercial purposes. Any data sharing with third parties is strictly limited to the categories described in this section and is governed by formal data processing agreements that require those parties to protect your information to the same standard as 777mma.
3.2 Payment Service Providers. To process your deposits and withdrawals, 777mma shares the minimum necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Each provider operates under its own privacy policy and is independently responsible for the security of data processed through its own systems. 777mma does not control how these providers handle data that passes through their own infrastructure.
3.3 Game Studio Providers. Live dealer and RNG game data is shared with certified game studio providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, Hacksaw Gaming, and Play'n GO to the extent necessary to deliver gameplay, record outcomes, and resolve disputes. These studios are contractually prohibited from using player data for any purpose other than delivering their gaming services to 777mma players.
3.4 Identity Verification Partners. 777mma may use third-party KYC verification service providers to assist with document authentication and identity checks. Any third-party KYC provider used by 777mma operates under a formal data processing agreement and is prohibited from retaining or using your identity documents beyond the scope of the specific verification task.
3.5 Legal and Regulatory Disclosure. 777mma may be required by law, court order, or the instruction of a competent regulatory authority to disclose your personal data. In such cases, 777mma will comply with its legal obligations. Where permitted by law, 777mma will notify the affected account holder of such a disclosure request before compliance — except where doing so would prejudice a law enforcement investigation or is prohibited by the relevant authority.
3.6 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of 777mma's business, your personal data may be transferred to the acquiring entity as part of the transaction. In such an event, 777mma will ensure that the acquiring entity is contractually bound to process your data in accordance with the terms of this Privacy Policy or a policy providing equivalent protections.
3.7 Platform Infrastructure Providers. 777mma uses cloud hosting and infrastructure service providers to operate its platform. These providers act as data processors under 777mma's instruction and have no independent right to access, use, or process player data beyond what is necessary to provide their infrastructure services. All hosting infrastructure used by 777mma employs industry-standard encryption and access controls.
5. Data Retention & Storage
5.1 Retention Principles. 777mma retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, or to resolve disputes and enforce our Terms & Conditions. When data is no longer required for any of these purposes, it is securely deleted or anonymised.
5.2 Active Account Data. While your 777mma account remains active, all data associated with your account — including registration details, KYC documents, transaction history, and betting records — is retained for the duration of the account's active status. This data is required for ongoing account administration, KYC re-verification if requested, and dispute resolution.
5.3 Post-Closure Retention. Following closure of your 777mma account — whether by your own request, by 777mma, or through self-exclusion — we retain your personal data for a minimum period of five (5) years from the date of account closure. This retention period is required to comply with financial record-keeping obligations, support any regulatory audit or law enforcement request that may arise after closure, and to prevent circumvention of self-exclusion by re-registration.
5.4 KYC Document Retention. Identity verification documents — including NID scans, passport copies, and proof-of-address documents — are retained for a minimum of five (5) years from the date of submission or the date of account closure, whichever is later. This is required for AML compliance purposes.
5.5 Support Correspondence. Records of customer support communications are retained for a minimum of two (2) years from the date of the last interaction in a given support thread. This enables 777mma to maintain context for ongoing issues and to use interaction data for staff training and quality assurance.
5.6 Analytics Data. Aggregated and anonymised analytics data — which contains no personally identifiable information — may be retained indefinitely for platform improvement and historical trend analysis purposes. Because this data cannot be linked to any individual player, it falls outside the scope of individual data retention obligations.
5.7 Data Storage Location. All personal data processed by 777mma is stored on servers located in secure data centres with industry-standard physical and digital access controls. 777mma takes all reasonable steps to ensure that data stored by third-party processors (such as cloud infrastructure providers and KYC partners) is subject to equivalent security and access control standards.
6. Your Data Rights
As a 777mma player, you have the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected] from the email address registered to your 777mma account. We will acknowledge your request within 24 hours and complete it within 5 business days, except where a longer period is required by the nature of the request — in which case we will notify you of the expected timeline.
7. Data Security Measures
7.1 Encryption in Transit. All communications between your browser or mobile device and the 777mma platform are protected using TLS 1.2 or higher encryption. This ensures that your login credentials, payment data, and personal information cannot be intercepted by third parties while in transit across the internet.
7.2 Encryption at Rest. Personal data — including KYC documents, account credentials, and financial transaction records — is stored in encrypted form on 777mma's servers. Encryption keys are managed using industry-standard key management practices with strict access controls limiting decryption capability to authorised systems and personnel.
7.3 Access Controls. Access to player personal data within the 777 mma organisation is restricted on a strict need-to-know basis. Staff members are granted access only to the specific data required to perform their assigned role. All internal access to personal data is logged and subject to regular audit. Access privileges are reviewed and updated whenever a staff member's role changes or their employment ends.
7.4 Password Security. Account passwords on 777mma are stored using a one-way cryptographic hashing algorithm with a unique per-account salt. This means that 777mma's own staff cannot read your password in plain text. In the event of a data breach, hashed passwords cannot be trivially reversed to expose your credentials.
7.5 Fraud Detection Systems. 777mma operates automated real-time fraud detection systems that monitor login activity, payment behaviour, and gameplay patterns. Anomalies that suggest unauthorised account access, multi-accounting, or financial crime trigger automatic alerts and, where appropriate, temporary account freezes pending investigation. Bangladesh-based players whose accounts are frozen due to a security flag will be notified promptly and supported through the account recovery process.
7.6 Data Breach Response. In the event of a confirmed personal data breach that is likely to result in a risk to your rights or freedoms, 777mma will notify affected players without undue delay and no later than 72 hours after becoming aware of the breach. Notification will be sent to your registered email address and will specify the nature of the breach, the categories of data affected, and the steps 777mma is taking to contain and remediate the incident.
7.7 Third-Party Security Standards. 777mma requires all third-party data processors — including payment providers, KYC partners, game studios, and infrastructure providers — to maintain data security standards that are at least equivalent to those applied by 777mma itself. This requirement is enforced through contractual data processing agreements. Where a third-party provider experiences a security incident that affects 777mma player data, 777mma will follow its data breach response procedures in full regardless of which party's systems were the source of the incident.
7.8 No Guarantee of Absolute Security. While 777mma takes all reasonable and industry-standard steps to protect your personal data, no internet-based system can guarantee absolute security. 777mma strongly recommends that players take personal responsibility for the security of their accounts by using a strong, unique password for their 777mma account, enabling any two-factor authentication options when offered, never sharing their login credentials with any third party, and logging out of their account when using a shared or public device.
7.9 Responsible Disclosure. If you discover a security vulnerability in the 777mma platform that may affect the privacy or security of player data, 777mma asks that you report it responsibly by emailing [email protected] with the subject line "Security Vulnerability Report". We will acknowledge your report within 24 hours and work with you to validate and remediate the issue. 777mma thanks security researchers who contribute to the safety of our platform and the protection of Bangladesh players' data.
8. Changes to This Policy
8.1 Right to Amend. 777mma reserves the right to update, modify, or replace any part of this Privacy Policy at any time. Updates may be made to reflect changes in applicable law or regulatory guidance, changes to the technical systems used to process player data, new categories of data collected as the platform's services evolve, or changes to the third-party providers used by 777mma. All amendments are made in good faith and with the objective of maintaining or improving the standard of data protection provided to 777mma players.
8.2 Notification of Material Changes. Where a proposed change to this Privacy Policy is material — meaning it significantly affects your rights or the way in which 777mma processes your personal data — 777mma will provide advance notice to registered players by sending an email notification to your registered email address at least fourteen (14) days before the change takes effect. The notification will clearly describe the nature of the change and the date on which the revised policy becomes effective.
8.3 Continued Use as Acceptance. If you continue to use the 777mma platform after the effective date of a revised Privacy Policy, your continued use constitutes your acceptance of the revised terms. If you do not agree with the changes, you should cease using 777mma and may request account closure and deletion of your data (subject to our legal retention obligations) by contacting [email protected].
8.4 Version History. The current version of this Privacy Policy is effective as of 1 January 2026. Previous versions of this policy are available upon request by emailing [email protected]. All version changes are logged internally with a description of the substantive changes made at each revision.
8.5 Contact for Privacy Enquiries. If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about the way in which 777mma is processing your personal data, please contact us at [email protected]. Our support team is available 24/7 in English and will respond to all privacy-related enquiries within 2 hours. 18+
Explore 777mma With Confidence
Now that you understand how 777mma protects your personal data, explore our full platform. Bet on live BPL, IPL, and T20 World Cup cricket, spin Pragmatic Play and NetEnt slots, or join a live Evolution Gaming table — all in BDT via bKash and Nagad. Players must be 18 years or older.
777mma is committed to responsible gambling for all Bangladesh players. Gambling is for entertainment purposes only and should never be treated as a source of income. Only players aged 18 years and above are permitted to register and use 777mma. If you feel that gambling is negatively affecting your life, finances, or relationships, please use the self-exclusion and limit-setting tools in your account settings, or visit our Responsible Gaming page. 18+